VPN User's Manual

Getting Started

The screen consists of two parts:

Completely at the left you will see a maximum of 6 indicators, and the largest part of the screen shows 6 digits.

The indicators show the validity of the 6 digits in the screen.

One indicator will disappear about every 10 seconds.

10 Seconds after the last indicator has disappeared the 6 digits will change.

Double-click the Ipass Connect icon on your desktop.

This will bring up the connection screen.

The very first time only, before you make a connection, you will need to select the modem to use.

Click Options

Click Settings.

Activate tab Dialup and select the modem to use.

Click OK to confirm your choice.

The first time, you need to choose the country where you are.

You can change this in case you travel abroad.

Change the country to preference

Leave City and Area Code blank

Select one of the "All Cities-NL" numbers; do not choose a toll free number (see below)

Click Connect to make your first connection

The password is what was provided for you.

Note: you cannot click the box Save password.

Then click OK.

IPass will make a connection.

Please Note, dialing may take more than half a minute, depending upon line speed and computer speed. 36 Seconds is actually pretty fast.

It may take up to 60 seconds. Please be patient. Then another 15 to 30 seconds are required to authenticate you.

The very first time ONLY, you leave the PIN number blank.

In the Token field, key in the number that is visible on your token.

Don't change any other fields and click Connect.

Now you must choose a PIN and key it in.

Some recommend you use the PIN code from your bankcard, credit card or phone card, Your VPN Doctor recommends something else you can remember easily to further insure your protection of other PINS.

Think carefully here; you will have to use this PIN for as long as you have the token.

Do not write down your PIN.

Never give your PIN to anyone else.

If you forget your PIN, it cannot retrieved.

If the PIN was accepted, wait for the token to change (very important!).

Fill out the response field.

What you fill out is the combination of your PIN and the digits in the token.

So, if your PIN is 1234 and the token displays 987654, you key in 1234987654.

Note: After this initial logon, key in the PIN in the PIN field only and, in the response field, key in token number only.

Read the security warning and click OK if you accept the terms.

Note: It may not be possible to do a Send/Receive in Outlook or start another program immediately after connecting.

This situation will correct itself within 60 seconds.

When you are done working, you are ready to disconnect.

Double click the mini icon for IPass in the lower right hand corner.

Click the Disconnect button.

Please Note, it takes several moments to log you off properly. Be patient.

If you log off improperly, you may get an error code: Too may sessions, Maximun number of sessions reached.

And in consequence, you will have to wait for your session to expire. Usually, it will take 30 to 60 minutes.